Aged Care Guide & Assessment
Sally Lucas
10 Belton St
Melbourne VIC 3001
Sally Lucas,
As a result of your recent assessment with Lyn Hope (Bendigo ACAS) and conversations with My Aged Care, we are providing referral codes to enable you to access the following service(s).
The referral code allows you to visit and select your preferred service provider.Please quote the referral code to service providers to assist with discussions and determine the best service for you.
Your recommended services
| Service | Referral Code |
| Residential Respite Low Care | 2-12345678912 |
| Residential Permanent | 3-78945612378 |
| Home Care Package Level 3-4 |
4-45612378956 |
For information about service providers who deliver your recommended services, please use our Service Finder by visiting www.myagedcare.gov.au.
If you have any further queries, please call the My Aged Care contact centre on 1800 200 422.
ACAT/ACAS Assessment
The provision of Aged Care services starts with an assessment by a skilled person employed by the Department of Health who determines what level and type of care is appropriate at that time. Does the person need ‘at home’ care and at what level - or is entry to permanent residential care more appropriate?
This assessment is fundamental to the provision of care and in the absence of this assessment, a person is unable to be admitted to subsidised care.
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The system of providing ‘at home’ care underwent substantial revision late in February 2017. The system provides eligible persons with a ‘voucher’ to use with a provider of their selection at the level authorised by their ACAT/ACAS assessment.